Terms and Conditions.
Last Updated: 20/06/2025
This website is owned and operated by Domestic Dust Up.
Welcome to Domestic Dust Up. By accessing or using our website and services, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before using our services.
Services
1.1. We provide residential and commercial cleaning services as outlined on our website.
1.2. Our services are subject to availability, and we reserve the right to decline or cancel any booking.
1.3. Clients must provide accurate details regarding their cleaning needs. Any undisclosed conditions may result in additional charges or service refusal.
Booking & Payment
2.1. Bookings can be made via phone or email.
2.2. Payment is required as per the agreed upon terms after the service.
2.3. We accept bank transfers and cash.
2.4. Late payments may incur additional charges or service suspension.
Cancellations & Rescheduling
3.1. We reserve the right to cancel or reschedule services due to unforeseen circumstances, such as extreme weather or staff availability.
Liability & Damages
4.1. While we take utmost care, we are not liable for pre-existing damage or wear and tear.
4.2. Any claims for damages must be reported within 24 hours of service completion.
4.3. Our liability for any damage is limited to the cost of the service performed.
Client Responsibilities
5.1. Clients must provide access to the premises at the agreed-upon time.
5.2. Valuable or fragile items should be stored away before our team arrives.
5.3. Pets should be secured during cleaning services.
Health & Safety
6.1. We adhere to strict safety and hygiene standards to ensure a safe cleaning environment.
6.2. Clients must inform us of any potential hazards on their premises (e.g., chemicals, faulty wiring, etc.).
6.3. Our team reserves the right to refuse service if the environment is deemed unsafe.
Privacy & Data Protection
7.1. We respect your privacy and collect only necessary information to provide our services.
7.2. Client data will not be shared with third parties except as required by law or with explicit consent.
7.3. For more details, please refer to our Privacy Policy.
Termination of Services
8.1. We reserve the right to terminate services at our discretion, including but not limited to non-payment, unsafe environments, or abusive behaviour.
Changes to Terms & Conditions
9.1. We may update these Terms from time to time. The latest version will always be available on our website.
Governing Law
10.1. These Terms are governed by the laws of South Australia. Any disputes shall be resolved in the appropriate courts of South Australia.
Contact Information
For any questions or concerns regarding these Terms, please contact us at:
Domestic Dust Up
Email: domesticdustup@outlook.com
Ph: 0447747073